Ursa88 Terms and Conditions —
Transparency Is Our Commitment

01 General Terms & Conditions

These terms and conditions form a legally binding agreement between the ursa88 platform and its users. By using the ursa88.pro website or any associated services, you are deemed to have fully accepted these terms.

Ursa88 reserves the right to update these terms and conditions at any time. Any changes will be announced on the website and will take effect immediately. It is your responsibility to check this page regularly.

These terms are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.

02 Eligibility & Registration

To open an account at ursa88, the following conditions must be met:

• You must be at least 18 years old.
• Online gaming must not be prohibited by law in the country where you reside.
• Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed.
• You must provide accurate and truthful information during registration. Providing false details may result in your account being suspended.
• All transactions must be made in your own name and through your own bank account.

03 Account Management

You are solely responsible for the security of your ursa88 account. Please keep the following in mind:

• Never share your password with anyone. ursa88 will never ask for your password by phone or email.
• Do not hand your device to anyone else while you are logged in.
• If you notice any suspicious activity, contact the support team immediately.
• KYC verification may be required to update your account information.
• Enabling two-factor authentication (2FA) is strongly recommended.

Ursa88 may investigate or temporarily suspend any account in the following situations: unusual transaction patterns, suspected fraud, use of multiple accounts, or signs of third-party funding.

04 Deposits & Withdrawals

The following rules apply to all deposits and withdrawals at ursa88:

• Minimum deposit amount: BDT 200.
• Minimum withdrawal amount: BDT 500.
• Deposits are generally credited to your account instantly.
• Withdrawals are typically processed within 30 minutes to a maximum of 24 hours.
• You may only use payment methods registered in your own name.
• Deposits from or withdrawals to third-party accounts are strictly prohibited.
• Ursa88 may require additional verification before processing large withdrawals.

If a deposit fails or a withdrawal is delayed for any reason, please contact our support team. ursa88 keeps a record of all payment transactions.

05 Bonuses & Promotions

To take advantage of ursa88 bonus and promotion offers, the following terms must be followed:

• Each bonus has its own wagering requirement, which is typically 20x to 40x the bonus amount.
• The welcome bonus is available on your first deposit only and can be claimed once per account.
• Bonuses must be used within their designated validity period. Any unused bonus will be automatically cancelled once it expires.
• Some games do not count toward bonus wagering requirements, or count at a reduced rate.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being forfeited.
• Ursa88 reserves the right to modify or cancel any promotion at any time.

06 Gaming Rules

The following general rules apply to all games played on ursa88:

• All game outcomes are determined by a certified RNG (Random Number Generator), ensuring complete fairness.
• If a game is interrupted mid-session due to a technical issue, the outcome will be determined based on the last confirmed game state.
• Exploiting software bugs or glitches to obtain abnormal winnings is strictly prohibited. Any such winnings will be considered void.
• Using bots or automated software to play games is strictly prohibited.
• In Live Casino games, the dealer's decision is final. In the event of a dispute, the game log will be reviewed.
• In Sports Betting, bets placed after an event has started may be voided.

Ursa88 maintains a zero-tolerance policy toward fraudulent activity, collusion, and any other form of dishonest behavior.

07 Security & KYC Verification

Ursa88 complies with international Anti-Money Laundering (AML) regulations, which makes KYC (Know Your Customer) verification mandatory for all users.

• KYC verification is required before your first withdrawal or for transactions above a certain amount.
• Required documents: National ID or passport, proof of current address, and payment method verification.
• KYC verification is completed within 48 hours of document submission.
• Failure to comply with the verification process or submission of fraudulent documents will result in permanent account closure.

08 Responsible Gaming

Ursa88 believes gaming should be a form of entertainment, and we actively work to ensure it never becomes an addiction.

• You can set daily, weekly, or monthly deposit limits directly from your account.
• You can temporarily suspend your account for a set period if you wish (cooling-off period).
• A self-exclusion option is also available, allowing you to restrict yourself from all gaming activities for a set period of time.
• The ursa88 support team is always ready to help.

09 Account Closure & Suspension

Ursa88 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Suspected fraudulent activity or money laundering.
• Operating multiple accounts.
• Registering with false or incorrect information.
• Operating an account on behalf of a minor.
• Use of bots or automated software.

If you have a valid balance and no rule violations, your balance will be returned before the account is closed. Balances may be held during an ongoing investigation.

You may also contact the support team at any time to request the closure of your account.

10 Legal Matters & Dispute Resolution

Ursa88 is an internationally licensed gaming operator. These terms and conditions are governed in accordance with the laws of the relevant international licensing authority.

• Any disputes or complaints must first be directed to the ursa88 support team.
• The support team will endeavour to resolve your issue within 7 business days.
• If the issue remains unresolved, you may file a complaint with the licensing authority.
• Ursa88 will not be held liable under any circumstances for abnormal winnings resulting from technical errors or software malfunctions.